In April 2017, the Government plans to do away with the usage thresholds which form part of the Water Act 2003, granting all non-domestic water customers the opportunity to choose both their water and wastewater supplier.
Once open, the new market will be the largest retail water market in the world, delivering an estimated £200 million of overall benefits to customers and the UK economy. Being able to switch water and wastewater retailer will mean that business customers are able to negotiate the best package that suits their needs.
This briefing is only publicly available electronically.
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